FAQ’S

TAG SPORTSWEAR

REQUIRE SOMETHING DIFFERENT?

“Your imagination is the only limitation”.

As a bespoke teamwear specialist, we are capable of manufacturing almost any product, for any sport and in any design.

If you cannot find exactly what you are looking for within our featured products, challenge our team to create you a totally bespoke item. We will work alongside your organisation to create your desired garment. Providing CAD graphics and samples for approval before moving to final production.

Our bespoke service can be utilised for special edition match kits – ideal for touring, anniversaries, special events, stag parties and more. Alternatively, you may challenge us to manufacture a product similar to your current club range that has been discontinued by another supplier.

Your image is our business……

SAMPLES

If you prefer to use samples to size your team, or check out the superb quality, this is no problem. Please contact our sales team on 01283 531855 to arrange. A small deposit will be taken against a credit card and will be refunded on return of samples.

Custom Made Samples

For those clubs who want something unique we are quite happy to prepare a bespoke sample for approval before you place your order. A charge is made for this service, but is refunded on receipt of the first order. Please allow enough time for us to produce your sample, get approval and then manufacture your final order. This process takes time…

QUALITY CONTROL & SERVICE

Every effort is made to ensure your new teamwear will be perfect. With over 25 years experience our systems are tried and tested. We have QC at many points of the production cycle including a final check at head office before despatch. We supply to several professional clubs, many semi-professional clubs as well as hundreds of amateur clubs (adult and junior). Our record and 5* Google review is testament to our quality and service levels.

ARTWORK

Please design your teamwear using our superb kitbuilder programme and request a quotation. For best results use png graphics with no background. Don’t worry if your artwork doesn’t look perfect, our team will tidy up any white backgrounds or jagged edges before final graphics are signed off and any payments are due. For best results on the final garments a vector image of logos is perfect – editable pdf, adobe illustrator, corel draw, or eps, will all be acceptable. Email us the best you have, and our team will do the rest.

Any questions please call the office on 01283 531855

DESIGNING YOUR TEAMWEAR

Your identity is our business

Do you share our philosophy that every sports club should have its own unique identity? An image that is consistent through each team and every club member?

A great idea, but so difficult to achieve. Many sports brands discontinue their products at such a rate that it is virtually impossible to create this club wide identity for any length of time. Until now……

  • We will NEVER discontinue a product. Every garment is manufactured to order for as long as your team require the design.
  • “Stand out from the crowd”. Design a unique club identity. Our interactive 3D design tool is free to use and hosts 1000’s of pre-designed options. Alternatively, speak to one of our experienced advisors who will work with your sports club to create a totally bespoke identity.
  • Take control of your teamwear. By designing your own club identity you are totally in control. No compromising required… select the garments you wish to offer your members and leave the rest to us.

 

  • The interactive 3D kit design tool is easy to use and totally FREE
  • Select designs, change colours, add badges, sponsors, numbers, etc
  • Always complete the enquiry by providing your details and selecting FINISH on the designer. We will file your design under your club name for any future correspondence.
  • Let us know how many are required and we will send you a quote
  • Don’t worry if your logos are not perfect. Our team will prepare final production artworks for your approval before proceeding with any project.
NEVER DISCONTINUED

TAG Sportswear are different to mainstream manufacturers and proud to be different. We guarantee to make your club range for as long as you require it, whether that’s one year or ten years – the choice is yours.

Many mainstream suppliers products have a 2 year supply lifespan, which can be very frustrating for larger organisations who require a club wide identity. At TAG Sportswear your image is very important to us, and the very core of your identity – take control of your identity and buy from a supplier who guarantees continuity of supply.

We understand most clubs are not able to kit out the entire club in one hit, so design your perfect club identity today and then let each team buy new kit as and when they are ready. In no time at all you will have created a club wide identity.

LEAD TIMES

Manufacturing high quality bespoke teamwear takes time, we endeavour to complete all orders in the shortest timeframe possible. Due to the nature of the UK sporting market peak times are between July and October. Average lead times are around 4 weeks from approval of artwork, however in peak season please allow a maximum of 8 weeks to ensure delivery in time for your season. In extreme circumstances, such as Cup Finals or presentations please request a specific delivery date and our team will advise if this is possible BEFORE taking your order.

PAYMENT

To ensure you are delighted with your new teamwear, our team will take your original request and prepare final CAD artworks. We will ensure all graphics are tidied up, any jagged edges removed, white backgrounds removed etc. Only when final graphics are approved is payment due. Your lead time will commence from this date.

RETURNS

Do to the nature of bespoke garment manufacture, no returns are accepted unless of course the unlikely event of a faulty garment. TAG Sportswear cannot accept returns based on sizes or colours – please ensure your order is checked thoroughly because once approved this is exactly what you will receive.

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